It was the day after Thanksgiving and the drain line from my kitchen sink was clogged. I do most of the work on my house by myself but my 25 ft. snake would not reach the blockage to clear it. I found Drainex in an online classified ad with what I thought to be a fair price for rooting a line with a 75 ft. snake. I finally broke down and called. The phone was answered immediately, information given and a service window established for sometime in the next 2 hours. After just 1 hour, Armando was knocking at my door.
After a few minutes discussing the issue, Armando set to work. After about 30 minutes, using the right tools the line was clear and flowing like it was brand new.
I found Armando to be pleasant, professional, clean and courteous. He showed up on time, in a nice company van, wearing clean clothes with Drainex branding, charged what was advertised, and got results. Sure, he made some suggestions about other services but was not pushy in any way. He also indicated what might need to be done in the future if this happens again. Both of which I appreciated. Not only did he represent Drainex well but by giving me this "education" has effectively pre-sold the possibility of a future service to avoid sticker shock. In addition, he gave me tips to prevent or minimize the likelihood of blockages to the line in the future.
Sometimes, you just need to call in a professional who has the right tools and skills to get the job done. This was one of them for me. Thanks Armando and Drainex.